Customer Satisfaction

As a private company, PT Dasaplast Nusantara ensures its customer to get superior and qualified products. A guarantee of safe and quality products for customer is a major commitment of the company in order to meet the customer satisfaction. In its production process, the company guarantee all the flow has meet strict and qualified standard through various types of laboratory test. A series of procedures are made to ensure that the end products are qualified and able to meet the customer needs.

 Customer satisfaction is also attempt to continue improving services and making a rapid response to customer demands.

The steps that carried out by the company in maintaining existing market and
expanding customer base are as follows

  • Making an effective communication with customer.
  • Maintaining and improving the product quality.
  • Maintaining a commitment with customer.
  • Increasing productivity to meet the market needs.